Our Staff

Kevin Werkheiser, HIS

Hearing Instrument Specialist

Kevin is originally from Freeport, Illinois and moved to Cleveland, Tennessee in 2004. He attended Embry Riddle Aeronautical University and started working at Audibel in 2018. Kevin began working in the hearing industry in 2017 and was drawn to this profession because of the opportunity to change people’s lives.

What Kevin loves most about helping save hearing lives is seeing the expression of the patient and their family when they are able to hear clearly again. Kevin takes the necessary time to listen to the concerns and focus his complete attention on resolving hearing needs in his everyday work with patients.

Outside of saving hearing lives, Kevin loves fishing and playing games with his family.

Dana Pack

Patient Services Coordinator

Dana Pack is a Patient Services Coordinator. She started working at the Cleveland and Hixson offices in 2022. She is originally from Riceville Tennessee. After moving away for approximately ten years, she returned to Riceville in 2003. Dana attended the University of Tennessee at Chattanooga and received a Bachelor of Science with her focus being Sociology.

What Dana loves most about saving hearing lives is seeing the look on patients faces when they are hearing sounds that they haven’t heard in years. Dana strives to ensure that the patients are welcomed and enjoy their time in the office. Outside of saving hearing lives, Dana loves spending time with her family, hiking at Fall Creek Falls, throwing frisbee for their dog Nova, gardening and cooking.

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Customer Reviews

It was a great experience and the staff was awesome. Very professional would recommend to anyone with hearing loss

Rachel Bingham, on Google

Dana was very friendly and very professional. The doctor was very informative and answered all the questions I had at the time.

Tawnya Middleton, on Google

Everyone was very friendly & welcoming. Explained everything to where i could understand the issues with my ears. Would definitely recommend.

NatureLover, on Google

Extremely professional care and service. Kevin was personable, listened and treated my condition appropriately. Very satisfied, will return in the future.

Personal Email, on Google

Audible Cleveland, Tn This was a great experience from setting up the appointment to working to get my hearing just right. Kevin is extremely knowledgeable, and Dana is an absolute gem.

Melissa Sneed, on Google

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