Our Staff

Kevin Werkheiser, HIS

Kevin Werkheiser, HIS

Hearing Instrument Specialist

Kevin is originally from Freeport, Illinois and moved to Cleveland, Tennessee in 2004. He attended Embry Riddle Aeronautical University and started working at Audibel in 2018. Kevin began working in the hearing industry in 2017 and was drawn to this profession because of the opportunity to change people’s lives.

What Kevin loves most about helping save hearing lives is seeing the expression of the patient and their family when they are able to hear clearly again. Kevin takes the necessary time to listen to the concerns and focus his complete attention on resolving hearing needs in his everyday work with patients.

Outside of saving hearing lives, Kevin loves fishing and playing games with his family.

Dana Pack, PSC

Dana Pack, PSC

Patient Services Coordinator

Dana Pack is a Patient Services Coordinator. She started working at the Cleveland and Hixson offices in 2022. She is originally from Riceville Tennessee. After moving away for approximately ten years, she returned to Riceville in 2003. Dana attended the University of Tennessee at Chattanooga and received a Bachelor of Science with her focus being Sociology.

What Dana loves most about saving hearing lives is seeing the look on patients faces when they are hearing sounds that they haven’t heard in years. Dana strives to ensure that the patients are welcomed and enjoy their time in the office. Outside of saving hearing lives, Dana loves spending time with her family, hiking at Fall Creek Falls, throwing frisbee for their dog Nova, gardening and cooking.

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Customer Reviews

Always a pleasant experience. Very friendly and helpful.

Theresa Thomas, on Google

Had to have their buds that go in the ear replace with larger ones. I told the specialist that I felt I needed to turn the hearing aids up so he suggested that we go with a larger size then he didn’t have to turn my hearing aids up. I...

Debbie Howard, on Google

Very thorough, friendly & knowledgeable. No waiting time.

Alice Witt, on Google

They are always courteous, accommodating, & ready to serve my needs. An adjustment was done & I was on my way!

Gloria Dittman, on Google

Today I went for my appointment at Audible feeling alot anxious! But as soon As I walked in the Door I was greeted with a smile and welcome that immediately changed my whole atmosphere . This group was very helpful and made you feel right at home. The appointment was...

GiGi Wilson, on Google

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